FAQs

  • How do I pay for my order?

    Deposits are paid at the time of order. Final payment is required a week before the collection date. Orders can be paid via cash, bank transfer or through our website.

  • I need to cancel my order, what do I do?

    Please give 7 days notice before collection if you need to cancel your order. Orders cancelled less than 7 days before collection risk losing their deposit.

  • Do you deliver?

    Cate Bakes can deliver; however, we prefer collection. If you would like your product delivered, there will be an additional delivery charge.

  • When Can I collect my order?

    Collections are available on Fridays and Saturdays each week. Other days can be requested subject to availability.